In this article, I will review the so-called Rep Triggered Emails channel. I will outline what approaches exist for this channel in the life sciences industry, what tools are used and what data can be obtained in this way.

In this post, I will focus on the remote call channel (also referred to as remote engagement, video call, or video conferencing), in particular and describe how to successfully use the channel.

Do you know which data from Veeva CRM helps you improve customer engagement? In my latest blog post, I will tell you more about the relevant data and channels.

Which data and insights help me to assess customer engagement as a life sciences company? And how can I improve customer engagement? Learn more in this article.

Correct data collection & processing is not the favorite topic of many, but immensely important! Without data no information & therefore no reliable statements.

Learn here, what you as a life sciences companies should know about your customers to inspire them to further engagement, and how to come to that knowledge.

There are several factors for influencing a customer to become an engaged customer. These include - amongst others - trust, understanding and relevant content. Learn more.

Everyone is talking about customer engagement. But what excatly is it, why is it important and how do I optimize customer engagement? Learn more in our blog post.