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Get the latest news on data, analytics and technologies & learn more about us and our work
Get the latest news on data, analytics and technologies & learn more about us and our work
Remote Engagement – what opportunities does it offer for life science companies?
In this post, I will focus on the remote call channel (also referred to as remote engagement, video call, or video conferencing), in particular and describe how to successfully use the channel.
Mapping Life Sciences Customers in the Customer Journey (2/2)
The ideal-typical course of the Customer Journey with phases 1 to 5 not always realistic. Also consider alternative paths that your HPCs follow.
Mapping Life Sciences Customers in the Customer Journey (1/2)
Get to know your customers better by developing customer journey maps for different personas to improve customer engagement.
Webinar: Qlik AutoML
Get to know Qlik AutoML and empower business analysts to create machine learning models that predict future outcomes.
Evaluate customer engagement with Veeva CRM
Do you know which data from Veeva CRM helps you improve customer engagement? In my latest blog post, I will tell you more about the relevant data and channels.
Use this data to assess your customer’s engagement as a life sciences company
Which data and insights help me to assess customer engagement as a life sciences company? And how can I improve customer engagement? Learn more in this article.
The Customer Journey in Life Sciences: Taking the customer on a journey – what does that mean?
Develop your contacts along the customer journey into sustainable customers. In our article, we tell you what to look out for in the life sciences environment.
What customer data is available to life sciences companies?
Correct data collection & processing is not the favorite topic of many, but immensely important! Without data no information & therefore no reliable statements.
The reason why Veeva CRM training is still important
There are many challenges when implementing a CRM system, such as Veeva CRM. Use my best practices from over 10 years of Veeva Training for your project.